Composable Conversational AI Infrastructure

Turn every call into data you can build on

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Free to try, with 1,000 transcription minutes on every new account.

Build your way

From first request to working integration.

Playground

Drive the API from your browser. See the request, job status and response in one place.

Access the Playground

Playground

Transcript ready

Transcript

User00:00.1
Hi, I’m calling because my flight from Singapore to Tokyo was cancelled less than 12 hours before departure. I received an email saying it was due to operational reasons, but I had already booked a hotel and airport transfer. The alternative flight offered arrives a full day later, which significantly impacts my travel plans. I’d like to know what compensation or reimbursement options are available.
Agent00:27.0
I sincerely apologize for the inconvenience. I’ve reviewed your booking and can confirm that the cancellation was due to an aircraft scheduling issue. While I’ve already rebooked you on the next available flight, I understand that the delay affects your trip. In this situation, I can submit a request for reimbursement of reasonable additional expenses, such as hotel and transportation costs caused directly by the cancellation. If you have receipts for those expenses please send them to us, and I’ll escalate your case to our customer care team for review.

Install

pip install makimoto-kawa

transcribe.py

from makimoto import kawa

client = kawa.KawaClient(api_key="...")
job = client.transcribe("call.mp3", language="en")

if job.status == "succeeded":
    print(job.result.full_text)

Job lifecycle

# 1. Submit recorded audio. Returns a job ID immediately.
curl -sS -X POST "https://api.makimoto.ai/v1/transcriptions" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY" \
  -F "file=@call.mp3" \
  -F "language=en"

# 2. Poll the job until status is "succeeded" or "failed".
curl -sS "https://api.makimoto.ai/v1/transcriptions/$JOB_ID" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY"

# 3. Summarise and tag the finished transcription. Each returns a new
#    job ID; poll it the same way as step 2.
curl -sS -X POST "https://api.makimoto.ai/v1/summarize" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY" \
  -H "Content-Type: application/json" \
  -d "{\"transcription_job_id\": \"$JOB_ID\"}"

curl -sS -X POST "https://api.makimoto.ai/v1/tag" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY" \
  -H "Content-Type: application/json" \
  -d "{\"transcription_job_id\": \"$JOB_ID\"}"

Why build with Makimoto.

1,000free minutes

Every new account comes with them. Spend them in the Playground or the Python SDK.

Create your free account

Built for real conversations
From Toku, for conversations across Asia-Pacific: accents, multilingual speech and code-switching are part of the problem, not edge cases.
Composable by architecture
Keep the workflow stable as models, providers and requirements change.
Clear data location
The managed service processes customer audio and transcripts in Singapore.
Open by design
Inspect the orchestration, contribute on GitHub, and follow the roadmap as more components open.

Explore the Features

APIs

Use one endpoint. Chain all three.

Send recorded audio once. Use the result as a transcript, a summary, structured tags, or the input to your own workflow.

POST/v1/transcriptions

Transcription

Submit a recording and retrieve speaker-separated text with segment-level timestamps.

"transcript": [
  {
    "text": "Hi, I'm calling because my flight from Singapore to Tokyo was cancelled …",
    "time_start": 0.066,
    "time_end": 26.046,
    "speaker_id": 0,
    "speaker_alias": "User"
  },
  {
    "text": "I sincerely apologize for the inconvenience. …",
    "time_start": 27.042,
    "time_end": 60.99,
    "speaker_id": 1,
    "speaker_alias": "Agent"
  }
]

POST/v1/summarize

Summary

Generate a concise topic and summary from a completed transcription or from text you already have.

"type": "summary",
"result": {
  "topic": "Flight Cancellation Compensation",
  "summary": "A customer had their flight cancelled less than 12 hours before departure … The agent apologized for the inconvenience and offered to submit a request for reimbursement of reasonable additional expenses."
}

POST/v1/tag

Structured tags

Return structured categories and values from a completed transcription or plain text.

"type": "tags",
"result": {
  "tags": {
    "call_reason": [
      "order_cancellation",
      "refund",
      "extra_amount_charge"
    ],
    "call_outcome": [
      "issue_partially_resolved",
      "follow_up_required"
    ],
    "customer_sentiment": [
      "customer_negative_sentiment"
    ],
    …
  }
}

Response fragments from one synthetic sample call, shortened for reading.

Read the API reference

Playground

One recording. Every output.

Play a sample call and watch Kawa return a speaker-separated transcript, a summary and tags. This demo replays a recorded run; open the Playground to send your own audio.

Playground demo

flight_cancellation.mp3

Run the sample to see the transcript appear.

Representative request for this recording. The tour does not call the API.

curl -sS -X POST "https://api.makimoto.ai/v1/transcriptions" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY" \
  -F "file=@flight_cancellation.mp3" \
  -F "language=en"
# -> { "job_id": "...", "status": "processing" }

# Poll until status is "succeeded" or "failed"
curl -sS "https://api.makimoto.ai/v1/transcriptions/$JOB_ID" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY"

# Then summarise and tag the finished job
curl -sS -X POST "https://api.makimoto.ai/v1/summarize" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY" \
  -H "Content-Type: application/json" \
  -d "{\"transcription_job_id\": \"$JOB_ID\"}"

curl -sS -X POST "https://api.makimoto.ai/v1/tag" \
  -H "Authorization: Bearer $MAKIMOTO_API_KEY" \
  -H "Content-Type: application/json" \
  -d "{\"transcription_job_id\": \"$JOB_ID\"}"

Audio: Synthetic call, AI-generated for Makimoto

Make a real request in the Playground

Sample transcript of flight_cancellation.mp3: Hi, I’m calling because my flight from Singapore to Tokyo was cancelled less than 12 hours before departure. I received an email saying it was due to operational reasons, but I had already booked a hotel and airport transfer. The alternative flight offered arrives a full day later, which significantly impacts my travel plans. I’d like to know what compensation or reimbursement options are available. I sincerely apologize for the inconvenience. I’ve reviewed your booking and can confirm that the cancellation was due to an aircraft scheduling issue. While I’ve already rebooked you on the next available flight, I understand that the delay affects your trip. In this situation, I can submit a request for reimbursement of reasonable additional expenses, such as hotel and transportation costs caused directly by the cancellation. If you have receipts for those expenses please send them to us, and I’ll escalate your case to our customer care team for review.

Latest releases

Full changelog

16 September 2026Release
Makimoto 0.2.0
Summary and tag endpoints, API keys that stay valid until revoked, and one developer portal for the quickstart, Playground, logs and keys.
Read the release notes: Makimoto 0.2.0
1 July 2026Release
Kawa launch
Post-conversation transcription API hosted in Singapore, with Kawa’s orchestration layer published under the MIT licence.

Turn every call into data you can build on

From first request to working integration.

Playground

Why build with Makimoto.

Built for real conversations

Composable by architecture

Clear data location

Open by design

Explore the Features

Use one endpoint. Chain all three.

Transcription

Summary

Structured tags

One recording. Every output.

Latest releases

Makimoto 0.2.0

Kawa launch